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The Plan Communications Management process consists of developing an appropriate project communications approach & plan based on;

  • Stakeholder's information needs & requirements.
  • Available organizational assets.

The results of the Plan Communication process should be;

  • Reviewed regularly throughout the project.
  • Revised as needed to ensure continued applicability.

The key benefit of planning communications is that it identifies & documents;

  • The approach to communicate most effectively and efficiently with stakeholders.

Effective communication means that the information is;

  • Provided in the right format.
  • At the right time.
  • To the right audience.
  • With the right impact.

Efficient communication means providing only the information that is needed.

On most projects, communications planning is performed very early: during project management plan development;

  • This allows appropriate resources, such as time & budget, to be allocated to communications activities.
  • Project communications planning is important to the ultimate success of any project.

Inadequate communications planning may lead to problems such as;

  • Delay in message delivery.
  • Communication of info to the wrong audience.
  • Insufficient communications to stakeholders;
    • Misunderstanding or misinterpretation of the message communicated.

While all projects share the need to communicate project information;

  • The information needs & methods of distribution may vary widely.
  • The methods of storage, retrieval & ultimate disposition of the project info;
    • Need to be considered & appropriately documented during this process.

Key considerations to take into account include / not limited to;

  • Who needs what information & who is authorized to access it;
    • When they will need the information.
    • Where that information should be stored.
    • How the information can be retrieved.
    • Whether other factors need to be taken into account;
      • Time Zones.
      • Language barriers.
      • Cross cultural considerations.
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Communications Management          
Plan management          
Plan Communications Management          
Process Inputs          
Project Management Plan          
Stakeholder register          
enterprise environmental factors          
organizational process assets          
Tools and Techniques          
Comms requirements analysis          
Communication technology          
Communication models          
Communication methods          
Process Outputs          
Communications Mgmt. Plan          
Proj. doc. updates          
Process Benefits          
Controlling communications ensures an optimal information flow among all communication participants;
*  At any moment in time
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